How Are We Doing?

Over the years, Woodfield Nissan has worked tirelessly to provide the very best in customer service to customers at our Nissan auto dealership near you. We have always sought to improve our processes and our staff at our Nissan auto dealership’s sales center, as well as at our Nissan service center. In order to give you better and better customer service every year, though, we need your feedback. Sometimes we do not know how we should improve, and we have found that in those times our customers have proven instrumental. We need to hear your feedback, and we need to know how your most recent visit to our Nissan auto dealership went.

By giving us fair and detailed feedback you can ensure that Woodfield Nissan will be the best Nissan auto dealership that it can be moving forward into the future.

Customer Lobby
369 Reviews
4.9 out of 5 stars
Showing 5-star reviews / Show all reviews
Sort by: Latest review first / Highest rating first
C.R.E.A.M. Get the $ 29 Aug 2018
I am very rigid in my approach to car shopping. I test drive, identify the vehicle I want, email every dealer in a 4 hour radius requesting a quote, keep a spreadsheet of every quote I’ve been offered, and spend a month encouraging all these salespeople to undercut each other. On the last day of t...he month I buy from the person offering the lowest price. This system places me in an adversarial relationship with every salesperson. It’s stressful for them and for me, but the result is I get cars for thousands less than the initial asking price. Lori Smith was patient and kind with me as I moved through this process. She wasn’t, in the end, able to go low enough to win my business, but she came close (she was in the final three). And her engagement with me was always warm and authentic. I’ll always buy from the dealer offering me the lowest quote, even if they are a total jerk. But if Lori tied with someone and they were the same distance from my house i’d gove her the sale ten times out of ten. Show more
5 rate
DealerRater
by kathi5494 16 Jul 2018
Best experience ever!Woodfield Nissan was the BEST car buying experience ever! In and out within 2 hours. Our salesman new the car inside and out. The financing and managers were SO friendly and helpful! I will definitely go back and purchase a car from there again and I would send anyone there ...with full confidence that they will get the best service! Thank you again!! Kathi Meinzer Show more
5 rate
DealerRater
kathi5494 16 Jul 2018
Woodfield Nissan was the BEST car buying experience ever! In and out within 2 hours. Our salesman new the car inside and out. The financing and managers were SO friendly and helpful! I will definitely go back and purchase a car from there again and I would send anyone there with full confidence ...that they will get the best service! Thank you again!! Kathi Meinzer Show more
5 rate
Cars.com
kathi5494 16 Jul 2018
Woodfield Nissan was the BEST car buying experience ever! In and out within 2 hours. Our salesman new the car inside and out. The financing and managers were SO friendly and helpful! I will definitely go back and purchase a car from there again and I would send anyone there with full confidence ...that they will get the best service! Thank you again!! Kathi Meinzer Show more
5 rate
DealerRater
Michelle Hess 03 Jul 2018
Been shopping for cars here since 1993,also the whole family owns nissans,great cars,great service,will always be shopping for nissans,even got my kids hooked, just bought my daughter her first new car 2016 Altima,she is ? happy
5 rate
Cars.com
by DonnaG777 27 May 2018
Fast and EfficientI love the service department at this dealership. I bought my first Nissan 4 years ago and have been taking my car to Woodfield Nissan for my service ever since. Every employee I have dealt with has been knowledgeable and courteous. Appointments are always on time and my service ...is completed quickly. Jose Rodriguez has always been extremely professional and courteous. I am unfamiliar with the workings of my vehicle and Jose has answered all of my questions thoroughly and with patience. Show more
5 rate
DealerRater
DonnaG777 27 May 2018
I love the service department at this dealership. I bought my first Nissan 4 years ago and have been taking my car to Woodfield Nissan for my service ever since. Every employee I have dealt with has been knowledgeable and courteous. Appointments are always on time and my service is completed quick...ly. Jose Rodriguez has always been extremely professional and courteous. I am unfamiliar with the workings of my vehicle and Jose has answered all of my questions thoroughly and with patience. Show more
5 rate
DealerRater
by alneris 23 May 2018
Great experienceThis is our third vehicle from Woodfield Nissan and each experience had been nothing short of great. Dan and his crew have always treated us with courtesy and respect. And the prices on the vehicles have been competitive with other car dealers in the area. Would definitely recommend ...them to anyone looking for a car. Show more
5 rate
DealerRater
alneris 23 May 2018
This is our third vehicle from Woodfield Nissan and each experience had been nothing short of great. Dan and his crew have always treated us with courtesy and respect. And the prices on the vehicles have been competitive with other car dealers in the area. Would definitely recommend them to anyone l...ooking for a car. Show more
5 rate
DealerRater
by Cruzo107 13 Apr 2018
He helped me get a car and he was funnyAdolfo was very nice and he helped me get a car, he was also very nice and funny, after he helped me find the car I liked we talked for a little and I left.
5 rate
DealerRater
Questions?
Please speak with our trade advisor for more information.