How Are We Doing?

Over the years, Woodfield Nissan has worked tirelessly to provide the very best in customer service to customers at our Nissan auto dealership near you. We have always sought to improve our processes and our staff at our Nissan auto dealership’s sales center, as well as at our Nissan service center. In order to give you better and better customer service every year, though, we need your feedback. Sometimes we do not know how we should improve, and we have found that in those times our customers have proven instrumental. We need to hear your feedback, and we need to know how your most recent visit to our Nissan auto dealership went.

By giving us fair and detailed feedback you can ensure that Woodfield Nissan will be the best Nissan auto dealership that it can be moving forward into the future.

Customer Lobby
396 Reviews
4.9 out of 5 stars
5 star
369
4 star
27
3 star
0
2 star
0
1 star
0
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by Ted1676 08 Oct 2018
Better than expectedI went into the dealership looking for a used car, but the innovative team at Woodfield Nissan came up with some very great options for a new car. My sales consultant Michal was amazing, even during the moments that I was not fully committed to buying a car. He kept me informed t...hroughout the process, and created a pressure-free zone for me to make my decisions. Overall, everyone was great. So much so, that I have already referred 2 people to go there. Great job guys.... Show more
5 rate
DealerRater
Ted1676 08 Oct 2018
I went into the dealership looking for a used car, but the innovative team at Woodfield Nissan came up with some very great options for a new car. My sales consultant Michal was amazing, even during the moments that I was not fully committed to buying a car. He kept me informed throughout the proces...s, and created a pressure-free zone for me to make my decisions. Overall, everyone was great. So much so, that I have already referred 2 people to go there. Great job guys.... Show more
5 rate
Cars.com
Ted1676 08 Oct 2018
I went into the dealership looking for a used car, but the innovative team at Woodfield Nissan came up with some very great options for a new car. My sales consultant Michal was amazing, even during the moments that I was not fully committed to buying a car. He kept me informed throughout the proces...s, and created a pressure-free zone for me to make my decisions. Overall, everyone was great. So much so, that I have already referred 2 people to go there. Great job guys.... Show more
5 rate
DealerRater
by zfunk 06 Sep 2018
Best Dealership I've Ever Been To!Mark Wenc and his team gave me the best experience I ever had at a dealership! They were friendly, honest, and extremely knowledgeable. I left feeling very satisfied with my purchase. I cant recommend this place highly enough! I will be coming back with friends ...and family. Show more
5 rate
DealerRater
zfunk 06 Sep 2018
Mark Wenc and his team gave me the best experience I ever had at a dealership! They were friendly, honest, and extremely knowledgeable. I left feeling very satisfied with my purchase. I cant recommend this place highly enough! I will be coming back with friends and family.
5 rate
Cars.com
zfunk 06 Sep 2018
Mark Wenc and his team gave me the best experience I ever had at a dealership! They were friendly, honest, and extremely knowledgeable. I left feeling very satisfied with my purchase. I cant recommend this place highly enough! I will be coming back with friends and family.
5 rate
DealerRater
by Melissa p 01 Sep 2018
Amazing experienceIt was a pleasure working with Lori. Her professionalism and prompt responses were greatly appreciated. She answered my questions and was very helpful. She made the buy experience at Woodfield a true pleasure with no hassles and very smooth. I am a extremely satisfied customer. Whe...n I got to Nissan dealership every person we worked with was helpful and friendly. Thank you, Melissa P Show more
5 rate
DealerRater
Melissa p 01 Sep 2018
It was a pleasure working with Lori. Her professionalism and prompt responses were greatly appreciated. She answered my questions and was very helpful. She made the buy experience at Woodfield a true pleasure with no hassles and very smooth. I am a extremely satisfied customer. When I got to Nissan ...dealership every person we worked with was helpful and friendly. Thank you, Melissa P Show more
5 rate
Cars.com
Melissa p 01 Sep 2018
It was a pleasure working with Lori. Her professionalism and prompt responses were greatly appreciated. She answered my questions and was very helpful. She made the buy experience at Woodfield a true pleasure with no hassles and very smooth. I am a extremely satisfied customer. When I got to Nissan ...dealership every person we worked with was helpful and friendly. Thank you, Melissa P Show more
5 rate
DealerRater
by C.R.E.A.M. Get the $ 29 Aug 2018
I’m a difficult customer. They were easy to work with.I am very rigid in my approach to car shopping. I test drive, identify the vehicle I want, email every dealer in a 4 hour radius requesting a quote, keep a spreadsheet of every quote I’ve been offered, and spend a month encouraging all these ...salespeople to undercut each other. On the last day of the month I buy from the person offering the lowest price. This system places me in an adversarial relationship with every salesperson. It’s stressful for them and for me, but the result is I get cars for thousands less than the initial asking price. Lori Smith was patient and kind with me as I moved through this process. She wasn’t, in the end, able to go low enough to win my business, but she came close (she was in the final three). And her engagement with me was always warm and authentic. I’ll always buy from the dealer offering me the lowest quote, even if they are a total jerk. But if Lori tied with someone and they were the same distance from my house i’d gove her the sale ten times out of ten. Show more
5 rate
DealerRater
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