How Are We Doing?

Over the years, Woodfield Nissan has worked tirelessly to provide the very best in customer service to customers at our Nissan auto dealership near you. We have always sought to improve our processes and our staff at our Nissan auto dealership’s sales center, as well as at our Nissan service center. In order to give you better and better customer service every year, though, we need your feedback. Sometimes we do not know how we should improve, and we have found that in those times our customers have proven instrumental. We need to hear your feedback, and we need to know how your most recent visit to our Nissan auto dealership went.

By giving us fair and detailed feedback you can ensure that Woodfield Nissan will be the best Nissan auto dealership that it can be moving forward into the future.

Customer Lobby
369 Reviews
4.9 out of 5 stars
Showing 5-star reviews / Show all reviews
Sort by: Latest review first / Highest rating first
Tony W., Arlington Heights, IL 08 Dec 2013
Cant go wrong with Woodfield Nissan. They are consistent in their service and extremely busy on weekends (1-2 hour wait times). Definitely worth the wait.  Jeff Ruppert, the service manager was very helpful and proactive in finding the solution to my transmission/brake  issue and  found a way to ...cover it under the warranty, with no additional charge to me for the initial inspection or repair. Woohoo.The lounge area is small, its better to come early on weekends. Show more
5 rate
Yelp
Jennie Miller 21 Nov 2013
I went to Woodfield Nissan looking for a used Altima the salesman that help me went over the benifits of purchasing a new Altima it was the best thing I did. gave me 3 years free oil changes and car washes
5 rate
Cars.com
by sajunk402 08 Nov 2013
Woodfield Nissan provided me World Class service, Notonly did I buy 1 car, I went back the next day bought another car! Justin and Phil went above and beyond to make me happy. They beat many other dealer prices and trust me I shop around. I would rate my experience A+++.
5 rate
DealerRater
by BobbyP88 05 Aug 2013
Excellent experience, excellent people. Love my"new" certified pre-owned Murano. Best used car I've ever purchased. My salesman Ali Sahebi was very informative, and the used car manager Ryan Carroll and GM Justin Delgado are stand up people. I'll definitely buy another car again!
5 rate
DealerRater
by mrcarnut 08 Jul 2013
Purchased a 2013 Nissan Pathfinder a few weeks ago. Thisweekend I noticed that my power outside mirrors were not working. I arrived at the dealership and was promptly greeted by Jared and explained my issue. jared advised me that he would get someone on it right away and would keep me advised. A sho...rt time later Jared advised me that the problem could not be located quickly and that it was going to take some time to further diagnose the problem. I was offered a loaner car however I advised Jared that I had the time to wait a few more hours as long as a tech was going to still be working on my vehicle to locate the problem. Jared assured me that someone would be working on the vehicle and also advised me at any time I needed a loaner vehicle to just ask. About 90 minutes later Jared advised me that the technician located the problem and that my vehicle was repaired. I am very pleased with the level of customer service I was provided by being kept updated on the status of the repair. I only hope that the owner of this dealership reads these comments so they are aware how their business is performing. A special thank you to Jared for your outstanding level of professionalism which will not be forgotten. Again thank you. Show more
5 rate
DealerRater
RENTERIA'S JOSE 13 May 2013
I'm happy whit the services, it was easy aproval and fast, I can recomend this dealer for any one wants to buy a car.
5 rate
Cars.com
by Fanan 05 Jan 2013
I have purchased several new cars but my purchase atWoodfield Nissan was by far the best experience I have ever had. I knew what I wanted and they worked with me to help me get it. Thank you for the great experience.
5 rate
DealerRater
by ABoyte70 04 Jan 2013
From the moment I walked into the dealer I felt like Iwas wanted there. Ray and Tony Helped me find the perfect car for my daughter and I. She had been looking for a certain Rogue for a while. The vehicle was sitting on the showroom floor. Tony made sure it was the correct vehicle and then went out ...of his way to get it off the showroom floor so she can drive the vehicle she wanted even though I wasn't sure I was going to buy the Rogue for her that day. I had been to a few dealers that day and it seemed like this dealer was the only one to go out of their way to make us happy. So, we drove the vehicle and my daughter said she wanted the car. Ray sat down with me while Tony went over the vehicle details with my daughter and we went over numbers. They did not play any games with price and they made me very happy. By the time we got out with the finance person, the Rogue was all cleaned up in their delivery area. It was nice because it was inside. I felt like everything went great for my daughter. This was her first real car purchase. They even gave us free car washes and 3 years of oil changes! It was a great experience and I would send everyone I know to see Tony or Ray! I can promise that when I am ready to buy a new car, I will be going there from now on. Show more
5 rate
DealerRater
by ewert520 28 May 2012
It was the best car buying experience we have ever had.We were treated like royalty. Mark, Fareed, and Neil were very knowledgeable. We hope this will be the start of a great relationship with Nissan. Thanks.
5 rate
DealerRater
by amdkma 22 May 2012
Both Andy and Justin were incredibly helpful. They werevery patient with me as they searched to find me the perfect car and I kept changing my mind! I was not pressured at all to buy and felt very at ease during the purchasing process. I would highly recommend Woodfield Nissan for great customer ser...vice, and a great purchase! Show more
5 rate
DealerRater
Questions?
Please speak with our trade advisor for more information.