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Over the years, Woodfield Nissan has worked tirelessly to provide the very best in customer service to customers at our Nissan auto dealership near you. We have always sought to improve our processes and our staff at our Nissan auto dealership’s sales center, as well as at our Nissan service center. In order to give you better and better customer service every year, though, we need your feedback. Sometimes we do not know how we should improve, and we have found that in those times our customers have proven instrumental. We need to hear your feedback, and we need to know how your most recent visit to our Nissan auto dealership went.

By giving us fair and detailed feedback you can ensure that Woodfield Nissan will be the best Nissan auto dealership that it can be moving forward into the future.

Customer Lobby
396 Reviews
4.9 out of 5 stars
Sort by: Latest review first / Highest rating first
by Thankful 10 Aug 2015
I needed help my battery failedMy Insurance company and their towing company were a joke--after 5 calls between both still no service!!!! One call JUST ONE CALL to Woodfield Nissan and a short conversation with Jose Rodriguez, he had assistance at my location, my vehicle (jump started) and I was a...ble to drive to Woodfield Nissan for repairs. I spent over an hour trying to get assistance from my so called friend in need insurance company and nothing!?! This is the third vehicle I've purchased from Woodfield Nissan and the biggest reason has always been their Service Department---ALWAYS THEIR when I've needed them!!! You deal with the Sales Personnel for a short time frame BUT the Service Department is where it all matters over the long run, it's what you remember over the years. Show more
5 rate
DealerRater
Thankful 10 Aug 2015
My Insurance company and their towing company were a joke--after 5 calls between both still no service!!!! One call JUST ONE CALL to Woodfield Nissan and a short conversation with Jose Rodriguez, he had assistance at my location, my vehicle (jump started) and I was able to drive to Woodfield Nissa...n for repairs. I spent over an hour trying to get assistance from my so called friend in need insurance company and nothing!?! This is the third vehicle I've purchased from Woodfield Nissan and the biggest reason has always been their Service Department---ALWAYS THEIR when I've needed them!!! You deal with the Sales Personnel for a short time frame BUT the Service Department is where it all matters over the long run, it's what you remember over the years. Show more
5 rate
DealerRater
by Tina 09 Aug 2015
Great experience!Thank you to Latch and Larry at the dealership for making our experience memorable. Employees were all very friendly, and went above and beyond to assure we were satisfied with our purchase. Will definitely recommend to family and friends.
5 rate
DealerRater
Tina 09 Aug 2015
Thank you to Latch and Larry at the dealership for making our experience memorable. Employees were all very friendly, and went above and beyond to assure we were satisfied with our purchase. Will definitely recommend to family and friends.
5 rate
DealerRater
by Height 07 Aug 2015
Great experienceMade appointment with Mike in service department for the recall check. When I got there Mike was waiting for me. He was with another customer so he had Jose start my paperwork. I did not have to wait at all. I had my Nissan Murano back by 1 Pm. They replaced the recall part, did my f...irst oil change, and did a VIP car wash. I was very pleased with the service I received and Mike was wonderful. Show more
5 rate
DealerRater
Height 07 Aug 2015
Made appointment with Mike in service department for the recall check. When I got there Mike was waiting for me. He was with another customer so he had Jose start my paperwork. I did not have to wait at all. I had my Nissan Murano back by 1 Pm. They replaced the recall part, did my first oil change,... and did a VIP car wash. I was very pleased with the service I received and Mike was wonderful. Show more
5 rate
DealerRater
Marie R 07 Aug 2015
Staff were very professional! Every time I come here for service, my expectations were exceeded by the staff.
5 rate
Cars.com
by phil312 29 Jul 2015
welcoming and professionalPacer was excellent. Very friendly and efficient with the sales process. He explained everything in a timely and concise manner. Unlike other automotive dealerships, I didn't feel like a number and he put me in the perfect truck for me. I would recommend Taylor's to anyone ...considering a vehicle purchase. Show more
4 rate
DealerRater
phil312 29 Jul 2015
Pacer was excellent. Very friendly and efficient with the sales process. He explained everything in a timely and concise manner. Unlike other automotive dealerships, I didn't feel like a number and he put me in the perfect truck for me. I would recommend Taylor's to anyone considering a vehicle purc...hase. Show more
4 rate
DealerRater
Liliana 24 Jul 2015
Thanks to Ryan Kelly I got a good deal on my oil change. He was very friendly. It's people like him who would make me want to come back.
5 rate
Cars.com
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