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Over the years, Woodfield Nissan has worked tirelessly to provide the very best in customer service to customers at our Nissan auto dealership near you. We have always sought to improve our processes and our staff at our Nissan auto dealership’s sales center, as well as at our Nissan service center. In order to give you better and better customer service every year, though, we need your feedback. Sometimes we do not know how we should improve, and we have found that in those times our customers have proven instrumental. We need to hear your feedback, and we need to know how your most recent visit to our Nissan auto dealership went.

By giving us fair and detailed feedback you can ensure that Woodfield Nissan will be the best Nissan auto dealership that it can be moving forward into the future.

Customer Lobby
27 Reviews
4.9 out of 5 stars
Showing 4-star reviews / Show all reviews
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by Dianna 14 Jul 2015
Missed somethingThe employees' and service are very good I have no complaint about that but we had a 27 point inspection done along with an oil change, a couple days later my husband was under the hood and noticed the air filter was never changed and should have been since it was totally black. I be...lieve that should have been part of the inspection. But aside from that the service was wonderful. Show more
4 rate
DealerRater
Dianna 14 Jul 2015
The employees' and service are very good I have no complaint about that but we had a 27 point inspection done along with an oil change, a couple days later my husband was under the hood and noticed the air filter was never changed and should have been since it was totally black. I believe that shoul...d have been part of the inspection. But aside from that the service was wonderful. Show more
4 rate
DealerRater
by Keeck 11 Jul 2015
Service for recall & oil changeWent in for recall & oil change & of course they found more to do. Had to come back cause they didn't reset message center so that was annoying
4 rate
DealerRater
Keeck 11 Jul 2015
Went in for recall & oil change & of course they found more to do. Had to come back cause they didn't reset message center so that was annoying
4 rate
DealerRater
by dahlia92 16 Jun 2015
Love my new car!!I went in to Nissan after having a horrible experience at Schoumburg Kia the day before. They understood my frustrations, that I am 22, with student loan debt up to my ears, and was in desperate need of a reliable car. My credit is not the greatest, so my dad was planning on cosigni...ng for the car to bring my payments down. The problem is that my dad is a firefighter, and was on duty at the time that my stepmother and I went to the dealership. When it came time to sign the papers, they put us in a car, and drove us to the fire station so my dad could sign the papers. After pressuring the sales person about my budget, he came back with approval for a brand new 2014 Nissan Sentra. He was even more shocked that all I was asking for was working windows, heat, and an AUX jack. That definitely made his job easier when it came to deciding on a trim. After a test drive, we signed the papers and I left in my new car. I guess the only problem I had was with the finance department. It had been a month since my purchase date, and I had not received anything about needing to make a payment. After calling the dealership multiple times, my dad found out that they never even sent in my finance paperwork. And then proceeded to tell me that I had until the 9th (1 week after the phone call) before my payment was considered late, when they didn't even process the paperwork yet. How could they consider my payment late when my paperwork wasn't even processed, and therefore, according to the computers, I didn't owe them anything. The people we dealt from the finance department were a piece of work. But all is now well, and I couldn't be happier with my new car. Definitely going to give Nissan another try when this lease is up. Show more
4 rate
DealerRater
dahlia92 16 Jun 2015
I went in to Nissan after having a horrible experience at Schoumburg Kia the day before. They understood my frustrations, that I am 22, with student loan debt up to my ears, and was in desperate need of a reliable car. My credit is not the greatest, so my dad was planning on cosigning for the car to... bring my payments down. The problem is that my dad is a firefighter, and was on duty at the time that my stepmother and I went to the dealership. When it came time to sign the papers, they put us in a car, and drove us to the fire station so my dad could sign the papers. After pressuring the sales person about my budget, he came back with approval for a brand new 2014 Nissan Sentra. He was even more shocked that all I was asking for was working windows, heat, and an AUX jack. That definitely made his job easier when it came to deciding on a trim. After a test drive, we signed the papers and I left in my new car. I guess the only problem I had was with the finance department. It had been a month since my purchase date, and I had not received anything about needing to make a payment. After calling the dealership multiple times, my dad found out that they never even sent in my finance paperwork. And then proceeded to tell me that I had until the 9th (1 week after the phone call) before my payment was considered late, when they didn't even process the paperwork yet. How could they consider my payment late when my paperwork wasn't even processed, and therefore, according to the computers, I didn't owe them anything. The people we dealt from the finance department were a piece of work. But all is now well, and I couldn't be happier with my new car. Definitely going to give Nissan another try when this lease is up. Show more
4 rate
DealerRater
carlos 16 Jun 2015
I went to get service on my 09 maxima, while waiting i was asked if i needed any help. He told me about the offers i could get which i got on my 2015 altima. They did everything they could to make sure we were happy with our purchase. At Woodfield nissan they're very helpful.
4 rate
Cars.com
Andrea F., La Grange, IL 04 May 2015
Always have a good experience when servicing my car here! No complaints at all! They were fast, efficient and friendly!Thanks!
4 rate
Yelp
Darryl Joiner 20 Apr 2015
Not in the market for purchasing a new car, but received an email offering to buy back the one I had and move up to a new one. Skeptical at first, but went anyway. Must say they came through with a great deal and I drove off in a new vehicle.
4 rate
Cars.com
KAUSHIK 20 Apr 2015
GOOD SERVICE, GOOD SERVICE,GOOD SERVICE,GOOD SERVICE,GOOD SERVICE,GOOD SERVICE,GOOD SERVICE,GOOD SERVICE,GOOD SERVICE,GOOD SERVICE
4 rate
Cars.com
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