Nissan Car Dealer Reviews | Nissan Auto Dealerships Near Me

by Mlovelle12 29 Mar 2017

FANTASTIC EXPERIENCE!Had a great experience with this dealership. Vito,Ray,Paul,and Steven were very friendly and they gave me a fantastic deal. The college grad program was introduced to me and it worked very well in my favor. Got a brand new car for a fantastic price. I will recommend this locatio...n to my friends and family! Thank you! Show more

5 rate

Mlovelle12 29 Mar 2017

Had a great experience with this dealership. Vito,Ray,Paul,and Steven were very friendly and they gave me a fantastic deal. The college grad program was introduced to me and it worked very well in my favor. Got a brand new car for a fantastic price. I will recommend this location to my friends and f...amily! Thank you! Show more

5 rate

by GM0728 28 Feb 2017

Awesome experience for a 2nd timeI have bought 2 cars here and it has been a great experience and I thank Dan Platteter the Used car Manager for the 2 best car buying experiences I have had The first time he had me work with Ali Sahebi and this past weekend Phil Panzarella. Both times I have been ab...le to purchase a car within my price range and these individuals did everything possible to make it happen. They were understanding to my needs and through the whole experience kept telling me they will make this happen and not to worry. I will definetely go back again and have and will continue to refer people to them. They also made sure that the car I was purchasing was sound and met all of their specs and qualifications and was certified Show more

5 rate

GM0728 28 Feb 2017

I have bought 2 cars here and it has been a great experience and I thank Dan Platteter the Used car Manager for the 2 best car buying experiences I have had The first time he had me work with Ali Sahebi and this past weekend Phil Panzarella. Both times I have been able to purchase a car within my pr...ice range and these individuals did everything possible to make it happen. They were understanding to my needs and through the whole experience kept telling me they will make this happen and not to worry. I will definetely go back again and have and will continue to refer people to them. They also made sure that the car I was purchasing was sound and met all of their specs and qualifications and was certified Show more

5 rate

Ravi B., Hoffman Estates, IL 10 Jan 2017

Just an oil change and tire rotation. Was done nicely and quickly. Happy with the service.

5 rate

Marietta D., Arlington Heights, IL 10 Jan 2017

This is for the service department. I've seen the other people's reviews and I really don't understand the bad ones. I've had my car for 3 1/2 years and have always brought it to Woodfield Nissan for service. EVERY time I've gone in there, within a minute someone was there asking if they could help.... Never waited for more than a minute for someone to approach me. They've always fixed my problem and in a reasonable amount of time. This last time it took a little longer to find the problem, but in the end, it was taken care of. And I have an extended warranty, so it was no charge and I got a rental car to boot. Now, granted, I did have to bring it back more than once in a week's time, but it was fixed. I dealt with Chris and Ryan and they were more than courteous and helpful. It turned out to be a very big job and without the warranty I would have had to pay a lot of money to fix it. That being said, I only have one negative thing to say. I paid the required $50 deductible when I first brought the car there. Understandable and totally acceptable! BUT I picked the car up on a Tuesday early evening and had to bring it back the next morning because the problem (no air conditioning) was not fixed. And now there was another problem that was not there when I dropped it off the first time. They worked on it for 5 days replacing a lot of parts that normally would have cost me a lot of money had I not had the extended warranty. The car was finally fixed after a lot of hard work I understand that. The only complaint I have is that after having the car back the first time for only 18 hours without being fixed, I had to pay another $50 deductible. Now I do understand that's their policy. I just don't agree with it. They said it was 2 different issues when, actually, it really wasn't. It was the original problem that hadn't been fixed the first time around and a second problem that really developed when they had the car or it was something they hadn't found the first time around. I realize it could have cost me a lot of money to fix and $50 should be the least of my problems, but isn't that why you pay the big bucks for the extended warranty? The explanation that it was 2 different issues just didn't sit well with me. And they're right $50 isn't s big deal when I could have paid $1,000 if I didn't have the warranty, but I did have the warranty. And I only had the car back for 18 hours with the problem not being fixed the first time. So I don't see it as 2 different issues. Just the principle I guess. Kudos to the service department from the person that first greets you to the service guys that help you (in my case Chris and Ryan) to the service techs even on to the cashier. Everyone was more than helpful and courteous. I just have a problem with paying the deductible twice for essentially the same problem. And that's not the service department's fault. I blame Nissan for having that policy. Service is just following orders. Show more

5 rate

D P., Evanston, IL 10 Jan 2017

Same day service and took care of me right away didn't need a appointment, Customer representative Jose was great knew exactly what I wanted and what my car needed. I would definitively recommend this Nissan dealership car service to everyone....

5 rate

J T., Tucson, AZ 10 Jan 2017

Had some problems however the management team went above and beyond to make me happy. Thank you Woodfield Nissan.

5 rate

Shirley L 27 Nov 2016

Ali and Dan P went above and beyond, I am a proud and happy Woodfield Customer. Thanks for helping me with my family vehicle purchase. This is not the first or last Nissan I buy here!

5 rate

by sunny13 09 Aug 2016

Awesome Experience.Late review.Came in to upgrade my car in April and when i first pulled in the parking lot Ali was the first one to greet me and my sister,It was my first trade in and still paying monthly payments on my car,so I had no idea what to expect but Ali was very helpful,he took the time ...to explain to me about the process in order to trade he worked with me every step of he way,and I could not be more happy,my sister was also surprised and enjoyed his company because she has also purchased a nissan but from a different dealership and did not get the same treatment so she no longer goes their for maintenance for her car she goes to woodfield nissan. since trading in my car for a nsisan rogue I have been mentioning to my family and friends to go to woodfield Nissan and see Ali if they ever plan to buy or trade. Than you so much for your help,Im a happy owner on my Nissan Rogue Show more

5 rate

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