Service Consultant

Woodfield Nissan, one of the highest volume Nissan dealers in the Midwest, is searching for a Service Consultant to join our team. The candidate will also be expected to act as a Customer Service Representative when needed. We are looking for dedicated employees who are excited to work in a fast paced, customer first environment.

Qualifications will include but are not limited to

• Experience as a service writer at an accredited service operation with a proven CSI and sales track record a plus.
• Nissan and ADP experience preferred but not necessary.

Other Job Duties that may be required:

• Provide great customer service to customers via telephone and in person
• Provides customers with vehicle status information
• May be involved scheduling rental vehicles for customers
• Answers and directs telephone calls to the appropriate parties
• Provides customer callbacks after the repair process
• Communicates with callers in a professional, friendly, and efficient manner
• Assists estimators and managers as needed.
• Write preliminary repair estimates for customers.
• Performs other administrative duties, as assigned
• Ability to multi-task in a sometimes high-stress, demanding environment
• Maintains assigned workspace in an organized and clean manner
• Maintains a professional and friendly appearance at all times

Benefits

Outstanding work environment with a competitive pay plan including monthly bonuses, blue cross/blue shield health plans with vision, dental plan, paid vacations, and 401k.

Woodfield Nissan is an equal opportunity employer and is a drug free workplace. For immediate consideration please email your resume.